Or rename a standard one? not sure how to troubleshoot this tho..@_@, hmmm! This kind of information is very useful, but I liked this article very much, if you also want some new information related to Covid 19, then you can visit here.1. Hi Trailhead Baby, I am stuck in Challenge 6, keep getting error:Challenge Not yet complete here's what's wrong:We can't find the 'Send Email' macro. Hello,I'm also stuck in challenge 5 with the message "We can't find that Case Agents have access to Knowledge. My problem was that I had 2 users with the same name: Ada Balewa. rebecca@capstorm.com. Ensure Agents have access to Knowledge when viewing a Case. The instructions for configuring these rules are given directly to you dont skim read the paragraphs because the odd word will tell you how to configure whats needed. I have enabled the knowledge user check box in the user profile. (I made a custom button as well for this one.). Thank you SO MUCH. on 6th challenge. Ensure Agents have access to Knowledge when viewing a Case." You can contact IBM Computer support helpline number to get fixed the driver installation, driver setup support by calling IBM Service Number. I started the whole of the following steps in this section with the objective of creating a macro. Hyatt Place New Taipei City Xinzhuang. !I have the same error in challenge 2I am standing in this error for a long timeThe name in my Case page layout is 'Cloud Technical Team' but not runs. I'll keep checking if I missed anything. I hope to inspire all of the worlds trailblazers to learn, grow, and experience! I have read every message I can find and have double and triple checked everything I can think of. advanced apex specialist superbadge solution. "I've read through the other comments with folks in the same boat and have tried to check all of those things first. My brother has started to play with me! No. I wish I had a good answer for you! Finally I have enabled only: Enable email-to-case, Enable html email, Set Case source to Email, Enable On-demand Service (over email: Bounce and unauthorized sender action : discard message). Tweak service Console. (It's an easy thing to overlook) If yes, I'd like to hear a few more details about your process. I accidentally made it a matrix, however, no matter how many times I saved and ran it, Lightning reverted it back to my original matrix report, so I had to start afresh (deleted it, switched to Classic, emptied the Recycle Binetcurgh), I just filled my dashboard with a single chart and it seemed ok. Error: "We can't find the Entitlement Name in the System Administrator Profile. Ok, wracking my brain here Getting error: We can't find a Contact Customer Case Task. Start in setup. Trailhead Baby, THANK YOU SO MUCH!. []Safari Below are tips and gotchas for each report / dashboard. Leave a comment for the Trailhead Baby! hmmmm I think I just had to drag the filed onto the layout. Case Teams -> Case Team Roles , create 2 roles and make sure that both have correct Case Access. Ensure you create the Cloudy Weather Resolution automated action. Empty the recycling bin. I am stuck on challenge 5. If you've been introduced to the world of Salesforce, you might have heard of a little thing called a superbadge. I'll let you guess that part :) 2) I'm showing subtotals, but I doubt it matters, Thx a lot, you gave me nice direction. Sorry . Thanks for sharing your great ideas, thank you so much and keep share.Custom Name BadgesMagnetic Name badges. The only issue remains that the standard email quick action can be added in the page lay out for the Macro but is not visible in the console in the trailhead org. Review the steps to rename the console to 'Cloud Support Service Console'. Usually this is due to some pre-existing configuration or code in the challenge Org. hmmm Could you check the Group Name to make sure that it is Basic_Support_Agents Also- What other steps have you taken? Ask Question Asked 2 years, 8 months ago. We can't find a field called 'Question Long Text Area'. If yes, this was created in the wrong place. Did it help? I am also stuck in Challenge 5 with the "Challenge Not yet complete here's what's wrong: We can't find that Case Agents have access to Knowledge. The sketch allowed me to organize all of the instructions into a reasonable order before I started clicking. Confused?
Service Cloud Specialist Superbadge - 1,2,3 - Blogger I'll take a look as soon as Trailhead is back up! I originally created the Cloud Team Billing Support profile first, then cloned it (using the clone button on the Billing profile page) to create the Cloud Team Technical Support profile. In all case page layout I have enabled Knowledge Sidebar in each case page layout, Useful Information, Thank you for sharing these, its so helpful.Reusable badgesHotel Name Badges, Thanks for sharing your valuable information Salesforce CPQ TrainingSalesforce CPQ Online Training, uak bayankilis bayanosmaniye bayansiirt bayanmu bayanbartn bayansivas bayanile bayanayvalk bayansultangazi bayan, malatya bayanar bayanadana bayanedirne bayanzonguldak bayanrize bayanbalkesir bayankarabk bayankrehir bayankonak bayan. I was convinced I was missing something and racked my brains over it. But trailhead gives an error message back. Just make sure you pick the right one:https://help.salesforce.com/articleView?id=customizesupport_email.htm&type=5. That is frustrating! That is why I referred to the question that was asked to you before on May 31st. Please ignore my comment, I was on the wrong Trailhead Playground when checking the challenge HAHAHA. Any help would be greatly appreciated.
advanced apex specialist superbadge solution Review the steps to ensure you configure the Case Stages for the Cloud Technical Team LifecycleGetting this error can anyone please help. Clone the Case Layout page layout youll need the Feed View for it later, Dont be tempted to get rid of any existing Case Status values. Does it work? Not sure what I'm missing here, Help is much appreciated, My error message: We can't find the Case Page Layout for the Cloud Technical Team Lifecycle. Superbadges are specifically made to reflect real-world, hands-on challenges, and prepare you to use your skills for clients and businesses requiring unique and . Ensure the Macro sends an email to the customer.I have submit in Macro and when i run it I can see it works fine and close the case successfully.Did you find a solution? This is my journey- a normal kid by day- a Trailhead explorer by night. Rated Accounts by State The record count for state and account rating are automatically added. Review the steps to ensure you configure the Case Stages for the Cloud Technical Team Lifecycle. Service Cloud Specialist Superbadge Challenge 2 Question. Hi I am at challenge 1. and I get the below errorChallenge Not yet complete here's what's wrong: We can't find the 'Cloud Team Billing Support' profile. Ensure the Macro sends an email to the customer.I have submit in Macro and when i run it I can see it works fine, I get the email and also the case is closed successfully.Did you find a solution? My bet is that you missed one checkbox in the setup. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: BSAIHRHU. I'm sure it's something little! Start here:https://trailhead.salesforce.com/en/content/learn/modules/service-cloud-agent-productivity/create-a-macro-and-quick-textAnd check to make sure that your email template is available for use. R&D, A project with Daddy: My favorite daily process! Ask Question Asked 2 years, 8 months ago. *must be completed in lightning experience*1. This is really a tricky one. I get the following error "Ensure you set up Email Routing to work without having to install the Email-to-Case agent behind a network firewall." I am stuck at Step 3 - Create service level and actions. Based on our research, it appears the low power produced is related to the cloudy weather in your area recently. Sign in Ensure you add a way for agents to customize who is assigned to each role for each case.I have already added the roles Edit | Replace Customer Contact Read OnlyEdit | Replace Support Lead Read/WriteAppreciate your help. What am I missing? The error message is so cryptic that it's hard to troubleshoot the issue. Thanks!!! Review the steps to ensure you configure the Case Stages for the Cloud Technical Team Lifecycle.- I used the preexisting standard field but I didn't see any missing stage values- I did NOT rename the field name (is that the problem? I'm working on the Service Cloud super badge and the error below is driving me nuts! Keep working, great job i believe you should like my post home care specialists. Getting the error messageChallenge Not yet complete here's what's wrong:We can't find the status 'Wrong Queue'. Your help is needed! Hello, Thanks for your feedback.
"Selling with Sales Cloud Specialist" Superbadge: 5 Lessons Learned It was an interesting project, and I wanted to share some lessons learned from . Or "on demand email to case". error, has anyone found any way around this? Hi,I am stuck with this error:Challenge Not yet complete here's what's wrong:We can't find the Cloudy Weather response sent reusable text. Thanks for the help! Grief! Think carefully about the language it talks about pushing cases UP and pushing cases TO. Desktop Analytics Exploration [2 hrs] (Follow @SForceAnalytics) Data Integration Specialist [8 - 15 hrs] Its pre-requisite Modules: Apex Integration Services [2 hrs] Asynchronous Apex [1 hr 30 mins] API Basics [2 hrs] Lightning Flow [2 hrs 5 mins] Projects. This error keeps coming upWe can't find the Entitlement Name in the System Administrator Profile. I completed "Selling with Sales Cloud Specialist" Superbadge last night, on June 30th, 2022 (my first superbadge). Once this was done, I passed the 3rd challenge section.
Sangeeta Patra on LinkedIn: Just finished my Superbadge # 5: Selling Ensure you have created the Support: Cloudy New Email from the Case email template.I already created Email Template with a name Support: Cloudy New Email from the Case. Instead, I'll share my favorite Saturday new thing- walking to the coffee shop for a sprinkle, You're on your own to create a report and a dashboard.I am going to go take a nap. Goodness! Telecom Billing System2. Executive Report Tips: SolarBot Loyalty Revenue This report is tricky, but I don't want to give away the solution! Have you guessed the theme of the photos that go along with the Trailhead - Process Automation Specialist Superbadge series?They are a few of my favorite day to day processes! Hi I am getting the below error. This is so annoying. Hello Trailhead Baby! Excellent statistics for your blog, thanks for taking the time to proportion with us. I am not sure whether its correct or not. Thanks for getting back to me. 2 comments Closed . This, like all superbadges, requires a careful read through the instructions prior to any clicking. I'd bet that the solution is to "clone" not rename. Checkboxes: Missing 3 that should be checked. Ensure if an agent picks up a case, but decides it's wrong for them, they can send it back by selecting 'Wrong Queue'. Hi Trailhead Baby, I'm losing my mind here. Also, my email-to-case and email on demand are checked. Hi John,Could you please let me know what would be the work capacity for Basic Cases and Advanced cases, i have set it up for 20 each and 100 for overflow configuration, couldn't pass the challenge.. Activate your knowledge groups and sub-groups. Something that helped was saving the report frequently. I'm sure you've done this but is omin-channel enabled? Ensure this task is automatically created when case type is electrical and reason is performance and status is working. MVNOs, Challenge Not yet complete here's what's wrong:We can't find the Case Stages for the Cloud Technical Team Lifecycle. I have sent screen shot of my report to rebecca@capstorm.com . Are you sure you want "email to case"? Ensure the Macro sends an email to the customer.I have submit in Macro and when i run it I can see it works fine and close the case successfully.Not sure what needs to be done, any help..? Youll need to enable this whole feature before you start I wont give away what its called! Did i use the wrong template? You also get personal insight into the life of a Trailhead Baby! Take a break, grab a snack, and watch this video.
Trailhead Superbadge: Data Integration Specialist - Forcetalks Ensure Agents have access to Knowledge when viewing a Case.not sure what I am missing here?1. Have you guessed the theme of the photos that go along with the Trailhead - Process Automation Specialist Superbadge series?They are a few of my favorite day to day processes! Also, created Technical Topics (Technical_Topics) with Broken Equipment (Broken_Equipment), Connections & Panel Access (Panel_Access).What am I doing wrong. My email template body is set up like this:Hey {!Case.Contact},Sorry to hear that your panels aren't generating the power you hoped for. Dont know what was the issue in playground I was using but I created a new one and did all steps again and it worked, I completed the Superbadge Successfully. This worked for me. I am facing issue on challenge 4 as I am not getting fair idea where to start I have created all the queues enabled Email-to-case but I need a starting point as where to start. Hi I am stuck in challenge 6. You have to make the article "Linking SP-100 to SP-200" visible to everyone. Hello Trailhead Baby, thank you for all your replies.I am interested in what profile you cloned for this one. Skip Main Navigation. Yes! Ensure you set up the routing for Advanced Cases properly. Sounds like you need, The instructions mention that agents should be able to decline requests. Review the steps to ensure you configure the Case Stages for the Cloud Technical Team Lifecycle.". Theres the possibility of sorting by one column then the next get to know the, The report has to be a summary report. Hi All,I am currently stuck at challenge 4. The free lemonade offer worked! But not sure what is causing the macro to not find the email template. I'm on Challenge 3 and I keep getting this error:Challenge Not yet complete here's what's wrong:We can't find the correct fields for the Page Layout. Tonight's challenge involves the creation of two processes. If the action is missing from the page layout, it will not show up as an option in the feed. Ensure you set up the routing for Advanced Cases properly. @Michal- I did all the steps properly, created assignement rules, Created team roles also , Created support process also but still getting the same error. I have to double check the directions, but I believe that you just have to add a few values. You cannot customize its label or logo". I am getting this below error. The simple things Hey, i'm on challenge 3 and almost done. Does this match the requirements? The next requirement is to enable a specific feature that enables the pushing of cases to a user based on availability. please help. Did it help? Could you suggest how to troubleshoot it ? Something that helped was saving the report frequently. May 20, 2021; kate taylor jersey channel islands; someone accused me of scratching their car; Intel System Validation Engineer Interview Questions, Section 215 Madison Square Garden, Fedex Routes For Sale Pa, Newport Victoria Crime, Michigan Court Ori Numbers, Biology: The Dynamics Of Life Pdf,
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