Follow the AXS Tickets iOS app troubleshooting guide Here . This is the ABSOLUTE WORST APP I have. Tickets from one order are there, the other order isnt and I havent received two emails either. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. My axs app on my iphone is not working. TRANSFER TO FRIENDSIts super easy. Once tickets are transferred through AXS, the original purchaser does not have access. Press J to jump to the feed. What does face value mean? There is no fee for transferring seats and you are allowed unlimited transfers. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. The next day I got the same email twice simultaneously. Payer 4,10 (Page St. Maximin) 38,8 km. Create an account to follow your favorite communities and start taking part in conversations. I tried buying tickets on the website, got an error with payment. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. AXS connects fans with the artists and teams they love. Create an account to follow your favorite communities and start taking part in conversations. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. So I emailed their support team and I havent revived a response. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. tl:dr - Crashy app. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. I have lost 8 tickets so far 4 more are today. 15 plus minutes I had a few performances to list so I went to do it. DO NOT USE AXS! I did so and AXSTickets froze again. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I needed an account. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Tap for tickets to see the artists and teams you love. If they pay you now, there's no insurance for them if the new owners are refused entry. Then AXSTickets froze, so I killed and restarted it. I was happy and excited. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Especially if you cant even get it for work properly. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) My AXS app doesn't let me access my account so i hope they fix the issues. I have changed my password. AXSTickets currently states that the tix were transferred on March 14, 2019. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. I had to get on my phone. Front row or on the aisle? How do I create an AXS account? I understand theres a pandemic going on, and Ive tried being patient for weeks now. After the concert I ask a staff member what's up, and they say the meet and greet was before. No. I received an email back immediately letting me know they received my request. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Then I heard nothing else from support. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Not true! AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. There was a message saying if I dont see my tickets to verify my email. I have the app and have refreshed, but my tickets are not there, please resend. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I show up to the event very early, just in case, and no one at the venue said anything. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . This also did not work. Your real card info stays hidden. Extremely frustrating. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. For more information, please see our Have no fear, theres a link in the email where I can view the completed transfer. I can log in on my computer but not on the AXS app on my phone. 1. 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And waited. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Presumably you agreed to the "ridiculously high" selling charge before confirming? Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Downloaded AXSTickets no tickets. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. My show is on Friday and I so wish I was able to go. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Is it Legit? I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? I am going to be extremely upset if I cant go to the TOOL concert. My AXS app is not working!! I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. After entering credit card info (correctly) the next button never lights up to proceed to billing address. Enter your device passcode. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Cheers! Get the AXS app from App Store or on Google Play. With the AXS app, you can I have uninstalled and reinstalled the AXS app. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. 2 x tickets available, good seats in section B2. What is the deal with this thing? no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. So do not buy from them unless you have a printer and are semi computer literate. Instead it shows AXS mobile ID and QR code for it. I dont know if it had deleted my tickets or if its a glitch but I dont know. I am going to an axs event this afternoon. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. click "Force Stop". I cannot Sign in. Then I received 2 notifications from my bank for 2 separate large transactions. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Tap for tickets to see the artists and teams you love. AXSTickets is one of the most frustrating things I have ever experienced. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. THANK YOU! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I assume the meet and greet is after. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I do not understand where the difficulties lie in this process and am very unhappy with this service. I also purchase tickets insurance with no email confirmation!! Cookie Notice And they had no answers for me. ~VP, Contact Center. Mine kept giving me the incorrect password error when I knew it was correct. Axs store currently offers the greatest deals and promotions. Reply from AXS USA. Its all a fan needs, all in one app. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. AXS has gone down the hill as soon as they stopped taking calls. Two thumbs down. Is it my iphone? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. The hassle with trying to login is just ridiculous! NOT RECEIVED MY TICKETS FOR TONIGHT 12 hours ago. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Apparently it is actually AXS? Created an AXS. Never use this service again. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Wondering if they took them off to change dates. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Sheffield and Glasgow. Thank you. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. This was after spending quite a bit of time talking on the phone with customer service before we left home! Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. I ordered tickets online to a recent show. Its all a fan needs, all in one app. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. And waited. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. I cannot access the tickets I just bought! . It never comes. Must have been a blip. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Official Tickets and Your Source for Live Entertainment | AXS.com Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. AXS App: Selling Tickets Share I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Mappy donne les informations utiles pour votre itinraire de. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Date of experience: March 02, 2023. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Does not recognize sign in and unable to change password. AXS site or mobile wont let me sign in for refund. I have an issue with AXS Tickets too. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I have deleted data and cache to no avail. Tap for tickets to see the artists and teams you love. How do I get a pre-sale password? Also, it makes no difference if you use AXSTickets or the website. Front row or on the aisle? Please answer. Now, tell me why this is happening. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. It's absolutely sensible that they keep your money until after the event. Checked my account and it's back in there. I cannot view my tickets. Im going to recommend Red Rocks find another ticket vendor! I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I can't log in to the mobile app. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Thanks for the review and enjoy your event! Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. To download, simply open and view your tickets in the app. Continuer sur 950 mtres. I am so sad and frustrated. For more information, see the developers privacy policy. I never received my email confirmation for my tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. Mobile app not able to log in. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. It seems that I probably will not get a response before the show. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. They trully live up to their name and will ax you and slaughter you. Get The Big To-Do. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. Seamless transaction, everything worked out perfectly and no issues getting in. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. This is for London (October). The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. And why did I pay such exorbitant surcharge fees for THIS experience? I have deleted the app from my iphone and re-downloaded it with the same result. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? Continuer sur 36 kilomtres, Sortir et rejoindre la voie. He never received the email. Damn thats really smart Im gonna do that from now on. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Tap for tickets to see the artists and teams you love. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. What a waste. AXS Tickets Reviews. I linked and logged into Facebook, and then I got a page to verify my account. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. Get all of your passes, tickets, cards, and more in one place. I add tickets to my cart but when I go to check out it says my cart is empty. Went online and I saw that my tickets were available but I still didnt see an actual ticket. Today, My 2 tickets has dissapear in My Events Section. When I've bought tickets from AXS before they took a few days to show up in my events. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. Very disappointed. Buying tickets was easy of course .. but getting a refund is a whole other problem.
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