thor motor coach radio not working

****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. We reached out to Thor and la mesa and they say its our problem. I am rejecting this response because:This is the same response I received earlier. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Want to make us an offer on the {product}? **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. Largest Family-Owned RV Dealer In The Nation. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. We have only Put 2400 miles on since we bought it. They are the same issues we continue to try to get resolved. RV Wife. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Status: Answered. Number Of Radios. **** had no issues resolving many of the other problems with our coach. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. No. How can **** choose to refuse to fix this chronic and widespread issue? This is truly a manufacturer defect. Standard and optional features listed on units may or may not reflect actual in-stock unit. Most of the issues listed on pdf ************************************************************** 2021. Thats where the water is coming in, it came that way from the factory. Provide us with some basic info and well appraise your RV. Wheel sensors for air pressure not working. Thanks for the suggestion. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Did you recently have your batteries drain on you? Posted January 8, 2016. Message. ****** was not being truthful. As of today, the coach has only ***** miles on the coach. . Thor Motor Coach. Mechanic's Assistant: What year is your Chassis? Pantry. This just sends them a link to it so they can take a look. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Seamless Roof has bubbles. Surround Sound. Speaker Location(s) Interior / Exterior. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Then to ********* in ****. ************************* said that they would pay ******* ***** 26hrs for their labor. 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. Based on what was submitted to Thor, we see no warranty concern. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. This has gone on for far too long. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. Explore Thor Motor Coach Products and Motorhome Brands UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! ****************** was thankful that someone from Thor Motor Coach reached out. The same way they want they money on time, Included my vin number thor vegas **** 2022. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Stock Number Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH Any price listed excludes sales tax, registration tags, and delivery fees. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. Now we have two new bids one for $4,500.00 from a subcontractor. I am not in a place where I can plug in and charge the house batteries. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. The issue is not closed nor has resolution been found. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. Thor Recall Notices - Latest Recalls for Thor - Arfc This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Stock photos may not represent actual unit in stock. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thor Motor Coach does not have control over the ************ centers. PDF TaBLE oF CoNTENTS - Cruise America At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. He moved to a new position. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn You are using an out of date browser. See dealer for details. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. My Thor dash radio is also powered by the house battery. . We want the work to be done correctly. I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. Generator in photo not included. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Your luxury Mercedes Sprinter motorhomes. 2022 Thor Motor Coach Challenger RVs for Sale Near You. Based on the pictures provided to us, there is no repair to be made. Thor Full Side Slide-out Won't Come In - FMCA RV Forums 2017 Thor Challenger XE Rear and side cameras and radio not working. Submitting a response indicates a willingness to work with customers to make things right. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. Is An RV Renovation Project Right For You? There's a fuse on the back of the radio. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Again, the deal fell through . ", VIN # ****************. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? Description. We purchased a new 2019 *********************** **** Motor Coach in May 2019. Took a good 2 hours drive and they are still dead. North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Leaves one to wonder if it was ****'s plan all along to run out the clock. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. All warranty info is typically reserved for new units and is subject to specific terms and conditions. If you wish to set up a factory service appointment to discount you the $2000, please call ************. At this time Im satisfied that they Thor Motor Coach has reached out. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Thor Motorcoach Logo linking to Home Page. can discuss the resolution. Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. {priceLabel}: Our motorhome has been in the shop at la mesa for 71/2 months. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. Who never came back to do the work. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Would be a great hunting rig! RV Generator Won't Start? Causes & Troubleshooting Tips To Try Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Not just one but every single seat in . Why not the flooring costs? Contact Sales. Please note - there could be multiple recalls for a specific model RV. It has generator in it but does not work. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. This allows the radio to run with the ignition key off. Solar panals not bolted properly to roof.Propane sensor faulty. * This post was edited 03/23/19 02:00pm by bobndot * That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. THOR AXXERA RADIO.not working??? If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Thor Motor Coach Fuses and Breakers Reset and Replacement We make the transition smoother with this free Owners Guide. 1. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. Rates and amount financed are determined by credit history. Thor Motor Coach - drivers (chassis) radio on house batteries There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. We have pictures we can send if you want. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French We have contacted the customer to investigate the root cause of the concern. As stated previously, we are well aware that the coach is now off warranty. I need my brand new RV fixed, and Thor has an obligation to fix it! Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. You must log in or register to reply here. We strive to ensure all pricing and information contained in this website is accurate. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. I think that is the Thor way. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. 15,0000miles Specs: Ford E350 . If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. I am waiting for **** to call us back. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. 5 seatbelts. There authorized service center is telling me not to get roof patch but replaced. Built-In Skylight. We pay our bill every month We were told to take to ********* ** or *********. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. Can hitch up to 8,000 lbs. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Discover the necessary items to make this an unforgettable adventure! After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! We cannot even drive this rv with fear it might shutoff again. As the smallest motorhome option, camper vans are welcome virtually everywhere. It has been sitting for a year. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. After ******* ***** had our coach for almost a year. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. When searching for a service center make sure to use the filter option. We have a 2017 Thor motor home with a radio installed backup He considered this an open case. The customer service ************ spoke ith customer service reps who have no customer service at all. Thurmont, MD. Ill keep taking all suggestions and look a while longer. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Plus tax, title and license. After countless emails and calls to *********************, we never heard from him again. is not responsible for any misprints, typos, or errors found in our website pages. This is NOT a new claim. Please see us for a complete list of features and available options! Paint. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. Diesel and gas-powered chassis options. good-will offer. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. From the time we purchased the coach we have only driven a total of ***** miles. Everything is well documented. And not have heard from them. 2022 Thor Freedom Elite 24HE. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Model: Hurricane 29M. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? Number Of Televisions. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. Login to the Owner's Resource Portal to view manuals for older model years. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. It features the best of a class a, along with the best features of a class c. That's what A.C.E. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. Thor Motorcoach Logo linking to Home Page. We have taken the coach all over ***** and **** trying to get the issues resolved. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . Contact Us. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube Of course, at our expense. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. Worked with ******************* until **** when he moved to a new position. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we.