We are tying to cancel our membership too but they said that it is not valid. I became suspicious these series of complaints of others. Our primary problems are: We liked going out & trying different restaurants. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. Please we nees help. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. These are more complaints about this resort: i personally would beg to differ. Didn't seem like a bad deal to us. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! We had enjoyed going to the Sunset Royal in Cancun for many years. has a reference to a class action law suit filed in 2017 These specialized businesses are designed to help get you out of your contract, usually for a fee. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Search Close. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Historical Court Records (more than 50 years old). The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Very unusual procedure. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Welcome to Sunset Properties Group! This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. No such website! Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. We use cookies to give you the best experience possible. Sunset Group, Sales Dept. The Judge overseeing this case is EDWARD NICHOLAS. Some people have been successful using this method. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. 1. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. I bought their package and regret it very much. Then told her I know they are scammers and not to bother me anymore. For example, you could sell your timeshare privately on a resale website. We do alot of cruising and thought-Wow this is really a great deal. 2.
Sunset World Resorts & Vacation Experiences - Complaints Board Anita Rigoni of US. As we mentioned countless times before, escrow can be very beneficial. 5. Walking Away From Timeshare Maintenance Fees - Is It Smart? After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. How to Get Out of Raintree Vacation Club Timeshare? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please contact me if anyone is able to find a better way to deal with these criminals. It does not guarantee you any actual access to a room for any amount of time. Sunset Groups ratings and reviews reflect all of these issues and complaints. There are no reviews yet. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. "You get a detailed email after paying for the package, there will be a link where you can make your payment". There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Has anyone been affected by them via a lawsuit or credit ding? There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Legitimate Companies that Buy Timeshares? You also have the option to opt-out of these cookies. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. The first offer to purchase was around 68 thousand dollars. I also almost got scam by Sunset World too . http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Guess what? It's such a shame that these crooks are taking advantage of vacationers. www.sunsetscam.com. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Hello I was scammed too. How To Get Out of a Diamond Resorts Timeshare? Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. How To Write a Timeshare Rescission Letter? The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! This comment was posted by a verified customer. Then she had someone call me to close the deal. Did they finally move on? Lie #3. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. please ask me how: maintenancefee@sunset.com.mx".
Info on Sunset Resorts, Cancun & Playa del Carmen If there is somesort of class action please count me in. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. They refused. 2. - sunsetsales@sunset.com.mx. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews.
Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. Hello I was scammed too. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Responding to a Complaint or Petition. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. If there is a lawsuit, let me know guys, I was a victim too. We also use third-party cookies that help us analyze and understand how you use this website. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Hello. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. Be sure to document everything and consult an attorney if you have any questions along the way. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. This category only includes cookies that ensures basic functionalities and security features of the website. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. Have not heard much and really do not want to deal with it, still burns me. #5. Were eager to assist in any capacity we can. Cancel RCI and Interval International Membership? Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract.
VW Car-Net Not Working, Lawsuit Blames 3G Sunset These companies specialize in helping people just like you get out of their timeshare contracts. Sunset Solutions Group Response Apr 23, 2020. Can You Get Rid of an Escondido Towers Timeshare? Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. But they lied about everything. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money.
Utah Courts - Court Records I'd rather just pay for the SUV rental and enjoy my vacation. This is when we knew the postings on the Internet were so very true. i am assuming that you will get this message? They said it was tax deductible. I asked for the details of multiple travel destinations package. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Signed, When I pressured them about a guarantee regarding the quality of the room and services they completely balked. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Were happy to help in any way we can. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. We told them that we were there to relax and did not want any meeting. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Sunset Group, Customer Service Center - csc@sunset.com.mx. Sunset Solutions Group consumer reviews, complaints, customer service.
Official Site | Sunset World Resorts & Vacations Experiences This never happened, so we wrote several additional emails to this firm. How To Cancel a Manhattan Club Timeshare? We did continue our vacation and had a great time in Cancun. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). If youre set on going the DIY route, know that it will likely be a long and difficult process. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. I said "I said mail, not phone, not fax, and not email". We only recommend companies with high ratings and strong track records in the industry. I have collected evidence to support the claims of thousands of people deceived from this company. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. 5 minutes of your time could help you resolve this nightmare once and for all. You will speak with two reps who tell you that they are giving a . Hopefully USA will read all of these issues; FBI please help . Share your photos and videos with others to prove the truth of your words. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If they try to weasel their way out of using one, that should be an immediate cause for concern. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. We decided to take advantage of this. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. zillayh@gmail.com, We are also victims of Sunset Group. The above comments confirmed my suspicion of a potential scam. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . We followed the terms of the contract termination clause (13) as written in the contract. What should we do? They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. She added that the package is a great value, that it is transferable, and has no expiration date.
This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. Please read and let me know what you think. I have been trying for months to speak with someone on the phone. Jan 06, 2019 4:36 pm EST. a complaint VS. Sunset . 15 Steps on How to Cancel a Timeshare Contract? I have been in touch with people there and they say they are working the process but it takes time. That proved to me they were lying about the value of the "product". And they have right of refusal if the owner tries to sell it themselves. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. They said they cannot do business via phone, fax, or email. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them.
Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Search. Our experience was similar: However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. I politely declined the offer. Please repost. Me and my mom were mislead and not they said our membership cancellation is not valid. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. How to get rid of Starwood Timeshare Cancellation? The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. He said they will process my deposit refund. For example, one of their properties is Sunset Royal Beach Resort. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us.