On the sales page across from where is says order status their is a drop down that says Problem?Order Inquiry When you click that drop down one option will say, report a problem with a return. I responded with an appeal email, which I am sure they will get to sometime in another dimension, let alone within the decade. Welcome to #thePoshLife, a blog by Poshmark! Ugh Im about to shut it down! Never knew that cool! Keep me posted if you start something outside of Poshmark so I can help you promote it! It worked just fine. Like I posted a hand mixer for $5 just to get rid of it fast and someone send me a $3 offer. I am a Buyer and they want me to sign up for an account I am not interested I buy things and just use PayPal and have used a number of emails but now it is to the point I cant order anymore unless I sign up oh well, so many sellers are missing out (think I have four pending purchases PayPal already processed but PM just sends me an email to sign up. First of all, dont communicate with someone outside of the Posh app. Ive read her comments and potential buyers have asked for photos of the actual jacket and some other ?s. She ruined my perfect 5 star rating with a one star. Nothing bad. Their customer service has been a complete turn off for me and Im done using them after the earning from my last sale come through. Even this turned out to be a terrible experience. I just feel that sellers should be mindful about the real worth of an used item. She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like whore and piece of shit. Its crazy and again poshmark does nothing. Manish Chandra has surveyed the landscape and knows its not pretty. Another complained the item reeked of cigarette smoke, likely from the box I used as we dont smoke in our house but the box was sitting in our mud room which we sometimes smoke on. I was so happy to find this as I too just took everything off of Poshmark after being on there since 2016! Sad. Thats the risk of shopping online !! hi Interesting to read all of this. Every penny counts at this point. Plus they only let you add 8 pics. They said they were warning me that they had to remove multiple replicas from my closet and despite having previously warned me about this, and this is my final warning!!! Poshmark customer service sucks. Dont beat yourself up! Ive been on Poshmark since the beginning of March 2017. I agree! It all makes me sad. Ive also had some open cases, 2 favored the buyer and 3 favored me, because as you stated I describe the item great and they still can come up with a lame excuse and say they dont want it. So my feeling is if she really wanted to sell this, she would respond to this ?s. Ive been on Posh for about 2 years and Ive been selling things here and there. Quite a deal, but not shocking, given some of the buys Ive picked up on various platforms. Our blog covers the best tips and tricks you can use to make the closet of your dreams. Still cannot seem to delete my account though, and really dont want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service. With no real protections, its a huge risk for You and not to Poshmark or the buyer. I am so upset!!! I am an honest person and would never think about trying to rip someone off. Hi! The time spent sharing and following is insane, and the sales numbers dont justify it. Tradesy takes up to 2 weeks to release your fund and transfer to your bank. I always ask two or three questions. The thing is, if they would just make a few changes and really pay attention to protecting both buyers and sellers, they would be able to retain more users. You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. Usually I would just accept the return and avoid an unhappy buyer. I always wanted to open up and online store but I have no idea how to do that I am way behind in technology. I made a nickel off the whole deal & then she gives me a bad review, saying there was a kink in the chain (which we all knows happens) & when she tried to fix it, she broke it. Its going to be a big job moving my 250 items from Poshmark to other platform but I cant wait. Thank you for suggesting Shopify, I am strongly considering it now. Also I havent sold anything since becoming an ambassador. As a honest seller, they have never had my back and tonight was it for me. Well I wrote back and said there isnt anything in my closet for sale so Im not sure what you removed??? junio 12, 2022. cottage for sale in timmins on . Im both an active buyer and active seller on Posh. After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? I dont have time for social selling. However Im doing same as you! So Ill start by saying Im Newish to poshmark. Recently though, someone bought a dress and actually complained in the listing comments stating it was smelly and dingy and I was getting reported. And I did. Really a Chanel dusty bag! I block about 20 to 30 sellers a day with ease and never look back. I was devestated!!! Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. So disappointed being I have strived to ship within a day only perfect items and have disclosed the tiniest flaws. Thank you. Heres the link: http://bigcommerce.evyy.net/c/380173/185949/2941. Cost Price (optional) Keep track of your profit by noting the original amount you paid for the listing. You betcha ! My first item ever listed. This is exactly how I feel. Just browsing through the brands, i was horrified by multiple posts in 10.Deep that appear to be selling people or offering their services. But most alarming was a picture of a young boy with the user name listed as hump87. I am willing to give deals but the gall that some have is unfathomable. Share tips and tricks, make new PFFs, and banter about. what I found most frustrating about posh Sellers is they dont put much /any information in the description, they post terrible pics or only one picture and then they act put out when you ask them questions ! I moved away from it a while ago, & now Im just deleting my account as well. I believe sellers remorse was behind the refusal to complete the transaction. Because of those experiences, I am now extremely cautious when purchasing from places like Poshmark and eBay. Can I ask if your photo showed the item zipped up? 1 Bond Multiplier *Repackaged*, COPY - 1 oz/30 ml Olaplex No. Thank you so much for your comment! I reported both these items immediately but Poshmark decided to ignore me and released the funds to both sellers. How low class. Its a selling clothes to people thing. Want to sell on PoshMark? Had one lady purchase two very nice dresses, file a case and say they had dog hair in the package. I feel that I should get some of my money back bc I have defective shoes and poshmark has a guarantee to not sell faulty items since I paid so much for these defective very expensive Louboutins I feel that I should be compensated.. so far as a buyer this website kinda sux .. Im an honest person and buyer and not one thing that I bought on this website was described accurately ( I take that back one pair of pants were fine) but sellers should be honest bc there are good honest buyers like myself who end up with the short end of the stick. So if they buy it on a Saturday afternoon and your local PO is closed it doesnt get shipped until Monday and, if Monday is a Federal Holiday then it gets shipped Tuesday and , that is held against your record of shipping even though you had no control over the days the PO was closed . I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. If you try to share items while in share jail, it will keep you in share jail. I think sometimes sellers forget that buyers are on these second hand sites because some people and families cant afford to buy new. I was already credited by Poshmark, so this $48.00, rare top was given to me. It wasnt. Poshmark ended up accepting their side of the story and allowed the return. Hi Liz! This displays sales metrics, including sales, net earnings, number of listings sold, and orders over time. Hi Desiree! I am still highly insulted and offended! Its unfortunate that it has come to this. Theyre skinny jeans to me lol. This is why i put all Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). Just started listing more than one item there in February and its been very consistent. What they really mean is exposing this activity breaks down the trust and integrity of users. I sometimes spend all day sharing and following other Poshmark closets trying to get a sale. I have written them down and will check them each time someone places an order. I have taken allmost all my preowned irems off but i know Ill have problems anyway. How do you advertise your site, or give it visibility to the market you are targeting? There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they arent warranted. Did anyone else not know this or am I the only one? Gradually ebay swerved everything in the buyers direction. I can live with it. I know everyone has to start somewhere, but Im afraid of getting burned! Also, I found a site that list all the names of scammers. Done selling!! Lol. This time trying to clean out my junk drawer, I sold a pair of older damaged Chanel sunglasses, including their case and cleaning cloth for a steal of a price because they were worn; frames were solid but lenses had scratches. Ive read all the horror stories on this blog and its very scary. I am a very active seller on Poshmark, but I had a buyer damage a coat because it didnt fit. I recently sold a pair of DISTRESSED AE skinny jeans in amazing condition (I considered keeping them for myself) & the buyer gave me a 3 star rating saying that the threads over the distressed holes were in bad shape. Like uhhh theyre distressed jeans so theyre meant to be that way?! Thanks for your suggestions of better alternatives to PM! Thats what I found so frustrating. Well the women purchased this brand new dress from me an I mailed it out on the same day as she wanted it for a weekend party .. so I went above an beyond an she received it an on the 3rd day she opens a case against me claiming that the sizing wasnt right an it couldnt of been a size Large 12-14 , an wanted her money back ! I sold a very rare jar of MAC pigments (a discontinued shade, worth a lot of money). What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? Since Posh Ambassador came out. Anyway, I decided it was time to clear out my closets and make some money from the items I dont want anymore. Yay! Share tips and tricks, make new PFFs, and banter about. Create an account to follow your favorite communities and start taking part in conversations. !so I developed a four-point question format that I copied and pasted to every product I was interested in buying. Lowcountry's Closet (@my_poshboutique) | Poshmark Then you can state your side, they state theirs and photos are exchanged. You wont obviously make any money but you shouldnt get kicked off Posh. I love having the control I have over my ShopStylaphile.com site. I was So angry but took time to ask the seller more questions nicely bc I felt that she couldnt have not known bc the heel heights are so different I took them to the store she purchased from where they told me it was a defect.. Thanks for your help. What boils my blood is the one star rating (and mine were all nwt!) So, putting it up to silver, it definitely wasnt silver and putting it next to something real gold, it wasnt quite that either. I got my money back, but damn! When i recieved it the blouse was clearly purposely ripped in multiple spots. I will definitely look into them. It was $20 for a pair of handmade Sterling Silver earrings posted at $38. Can someone help me? Ive recently started selling on Poshmark and I do admit that its super slow getting sales on this site. Im working on a competitive app that will do just that and more! We currently host 4 parties per day with varying party themes of different brands, categories, departments, and trends. I had my share of crazies too when I was on Posh. Ugh. Although when I replied I didnt contact them though customer service email, there is a drop down on the sales page that allows you to access the original case and the email goes to the investigator. Press J to jump to the feed. I invested more than I got in return. I can buy $20,000 in retail for $1200 and make $2400 fast. Why the fuck would the seller change the rating?!!??! Again I contact poshmark to stop her from harassing me and ruining my image on poshmark. Not sure how many will understand that silly you tube reference. Their reason? The sale frequently gets canceled. To find your report, head to the Account Tab on the app. My bag was ripped by the buyer (maybe she regretted her purchase). I get charge backs with my own online store and never win even when the buyer hand signed for the box. Im anxious about going about it, but the cut & some of the other things I disagree with are getting to be a bit much & I cant compete because of their cut. $5 or less offers. So I get my two items returned, and figured, they are NOW scratched and the make-up train I sold her is ruined inside. A buyer can go anywhere they choose to buy , but not so much for the seller , so sellers are a dime a dozen , but not so much a buyer .And they know a disgruntled buyer will probably never return , but if a seller has made some pretty good money they will blow off some steam , but will continue to stay . PS: When I first started on PM, customer service was good. As the founder and CEO of womens social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. I get the same problems with unethical people everywhere. Its definitely time consuming. Without a return policy, cover your a**, or so they teach us in law school. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. Why do these people have profiles with no real photo of an individual? I recently had an experience returned item that was messed up and totally used .I had photos to support that it was new and quality was good before the buyer sent it back used and crappy condition. my poshmark closet disappeared How to Read Your ReportOnce you have your report, youll be able to see all the elements detailed below. The item sold and once received, the buyer opened a claim stating odor and damage that wasnt describedand attached a partial pic of a logo bag with a hole in it! Thanks for sharing! So I took all of my inventory and createdmyown online store calledShop Stylaphile. Your email address will not be published. even though its a side job if youre going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? Id love to learn how to start my own online clothing store !!! I sell very good quality custom jewelry on fb. i purchased them from realreal (who we know is overly cautious about fakes).. buyet is claiming there are ripples in the shoes and put up some ridiculous photos showing nothing.. first, anyone who has worn loubs in very high heels understands that if you wear a heel that high, there is stress on the heel.. i sold a pair that i had resoled and one of the undersides was definitely strained, but repaired.. its a huge haze, i have a dad w dementia and dont feel like dealing w it.. if i simply accept the return without providing pics.. will i be banned from posh? I feel like I am being exploited. Yet I have people who offer me $6 for a $200+ item and then send me a comment to bitch when I explain why I cannot accept. I have had a bag removed from my closet because someone decided it was fake and reported it . 1. I strive to be a seller that is honest and that people dont have to worry about buying from. I very much mind working hard and long just to thwart scammers and thieves. Definitely open to better options! If you go on your desktop, does. I use my blog, social media, and Google Ads to drive traffic. I found this article very enlightening even though its 4 years old. I really regret ever having been involved with it. She wants Not a lot, but I cant imagine that I am the only one that this has happened to. So if someone is willing to pay for them, Ill gladly move my shoes to a plastic container and sell you my boxes and bags. I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. It feels like Im being punished for having the nerve to request a return at all. This is so amazingly true and also why I stopped poshing a couple years ago. She charged me 250 .I get the wig and its horrible,there are threads hanging out of it,its just not what the picture that I ordered looked like. When the buyer received her item she filed for a return. Yet, Ive heard nothing. That makes me uncomfortable! Again, thats one of the reasons I quit! I just deleted all my listings and uninstalled the appIm taking a break and will see if I return. PM has made me not visit the mall for a 3 weeks now, so it has made me save some money and get REALLY good second hand stuff. I dont want to continue with a company that operates this way but I also like the easiness of listing and that the shipping is paid for by the buyer and that Poshmark provides a label. Same name? I asked her how, and of course never got a reply. I think its safe to say that customer service exists in name only. Ive had to stop my notifications on this site as the alerts were getting to be too much! I guess she didnt realize that I could cancel the order on my end, but now I have to relist everything. Since they dont have a way of addressing their use, they need to permit all sellers to use these tools, to level the playing field. There are blogs, Instagram pages, and groups on Facebook devoted to beating the system of Poshmarks wicked algorithms. It was a pinup dress. Lucky for Poshmark. There's a daily limit for shares on Poshmark, and it's roughly 10000 shares in a 24 hour period. How they monitor thousands of closets is beyond me. How to know if youre in Poshmark share jail. OMG!!!!!!! They used to. Im going to follow your advice and investigate other options. Just impossible. Wtf??? Posh sided with the buyer and she was authorized to return my rocks. The sellers ask higher prices on their used items because Poshmark takes 20% of the sale amount for their own fee. This countrys healthcare is the biggest scam. Thank you for letting me complain. So, I made a nickel, she admitted to breaking my item & im stuck with a 1 star review I totally feel you. I did come across many people who had problems with support. The label was undeliverable. I certainly would never list an item with a faulty zipper. Hard to find a good place to sell my gently worn, quality clothing! It has been pending since August 17th. and within minutes the items had offers and instant sales. There were pictures of the skuffs on my sale page. Terrible experience! I dont like the idea of shipping designer things over mail, so I drop it off at their consignment office. If so how there are no email addresses to market to them. As strictly a buyer, I cringe to hear these stories but always suspected that there are potentially steep challenges to selling items on these platforms. Here's what you need to know about the clothing marketplace platform, How to sell items on eBay by creating an item listing, and start your own marketplace. I dont know how to start my own website or market it but congratulations to you. Last week I made four offers and they were all accepted. Not sure if this has been mentioned, but Ive had some freaky good success on Tradesy with my purses/wallets. Ive been emailing them because I feel like my buyers arent receiving notifications to accept their item so I always have to wait until the fourth day for my money to finally be released to me. But then I had a bad customer service experience with Poshmark that caused me to wonder if all the time I was spending on the app was worth it. So now trying poshmark and sure enough had my first 5 dollar offer. I felt like theres a little too much of a spoiled environment on their too, with even sellers turning knit picky buyers. Yes huge time suck, and if you do not put in the time no sales. Also, I take measurements and always post. Im easy to find just look anywhere online for Hillarys of Houston, Im the owner. Nice to see their priorities still havent changed! For the most part, its gone well, but Im getting tired and stressed. Using the site I bought a whole bunch of stuff that was just fun and tempting to get and so inexpensive made me wonder about how the girls did that it seem to take so much time. If you go on your desktop, does your poshmark closet not show up? Then you have to wait 3 days for your funds to be released. And physical retail stores? Is this normal? I cannot bring the fact that this harrassnent is still very sadly still happening in 2021 into light without mentioning that I am very appreciative and thankful for Poshmarks compassion, and their quick, and effective response to the severe harrassment I was receiving. Mercari has always placed me as the bad guy even though my reviews say nothing but good things about me. Im done for good this time. I thought it looked nice. I received no reply, but she now has the jacket marked not for sale. This is the first and only one Ive came across, thank you for that incite. Heres how it works: Offer to LikersNotice a lot of likes on a particular item? Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you dont think so.) Oh,I forgot to tell u the best part. My measurements were clearly posted but all she cared about was getting it an I clearly stated to her do you want me to measure anything ? You put the boom in every problem Ive had. Its not! Now I found thus blog because I was severely harassed today for no reason by a random person. Im so livid. Happy selling to you all! Oh my goodness. And certainly know that your bought purchase may end up being a donation as well. WIthin 4 weeks I sold 48 listings with 5 star ratings with over $600 in sales. She has yet to receive the items she purchased and I know shes going to write an awful review. I have a large following as well and have sold many items. As a buyer, Make a Deal Days is a great time to score deals. Jackie I had a similar experience!