Still waiting. Just give me my money back. International Association of Better Business Bureaus. But when I contacted customer support they responded quickly and reassured me it was on its was. I left a message and took pictures to show them what occurred. I will never buy from them again. I ended up using small brads instead, which worked perfectly. They are planning on shipping out a replacement item. Mountains - Metal Wall Art Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! will go good with the other grey in my room. Highly recommend. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Horrible, horrible, horrible. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. Joseph Carbonaro. How many stars would you give metal-plex.com? You can also examine the store's website for contact info like a contact form or email address. This was exactly what I needed in my room to hang over my bed. Love this art in my husbands Real Estate office. Love it. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. Definitely recommend. If you want your private data deleted from the Internet, you should contact Incogni. I emailed them and they made the correction and it came out exactly as I wanted it! I can't wait to give my daughter this. Exactly as pictured. The customer service team was responsive and shipping was superior to Alaska. Thanks again! I was very pleased with my first four orders over the last 2 1/2 years. In-store collection available within 1 to 7 business days. I fell for it hook, line and sinker! enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. Metal plex was great, and accommodated our request and as you can see, it looks great! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The buyer is responsible for the return freight and will refund in full. Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. It is good quality and looks exactly like the picture. Without checking into why it hadn't left MetalPlex facility. Moving into a new place and wanted this mountain range for over my loves seat. The other handling issue is that they did not remove the burrs from the edges of the metal cutting. Love the mountain range piece!! My husband and I are having a cabin built and have had numerous pieces made by them. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. metal-plex.com Reviews | Read Customer Service Reviews of metal-plex Beautifully crafted! Ordered 3 pieces from them. The best Metalplex coupon code for February 2023 can be found here. Date of experience: February 17, 2023. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Moose Alternative - Metal Wall Art. Company (Metalplex) does not deliver. Quality of wall art is suburb. My son loved it. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Contact Email metalplex@metalplex.it. I wish I had read this before I placed my order. 2 weeks go by, no communication, no tracking number. Beautiful picture of wolf. Other newsletters like the information of Coupon and hot items will also be sent to you by email. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. When we got it two of the corners were damaged because the product was not packaged well. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Very light weight. Your experience matters. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. Loved the clean lines it has. Thank you!! MetalPlex will not refund personalized customized products misspelled by the buyer. Good size. Item will need bending back to get flat. We wanted to recreate birds flying across our wall. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Valid. Custom order I am very happy with. I recommend not doing any business with the company. No shipping. Ever. Great quality. As soon as my husband puts it up I will send a picture. 0. I love it! Very pleased and will shop here again. I wish I would have looked at reviews beforehand. Got it for my brother in the army do he would have a little piece of home. With the LED version, we use two metal cut-outs to give it a 3D look. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. He loved it. After not receiving the product or a tracking number I contacted the company via email asking for an update. Absolutely LOVE the Mt. Customer service was great and the order was packaged well and i am absolutely happy with my order. Will be great once I get my living room all organized. Kicking myself nowwww!! BBB Business Profiles generally cover a three-year reporting period. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. It is not the version of metal that I assumed it would be. All of our designs are handmade and customized in Austin, Texas. Metalplex made a custom item for me which turned out absolutely amazing! Get free shipping and 60-day returns by the ways of becoming a member. Ordered the elements in the round shape. We love this piece of art. I got the greyr and it looks so good compared to my black desk top! Great company to do business with. I wish I had read this before I placed my order. Anyone can write a Trustpilot review. I was offered a refund, did not receive that. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Required fields are marked *. 1. Color Black. I wish I had read the reviews before ordering. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. I was worried because it took awhile to come and I had read some bad reviews. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! The colors are so much more vibrant and beautiful in person. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thanks. Here at USA TODAY Coupons, we like to save you money wherever we can. It shipped in a fairly timely manner during COVID. No communication, no tracking updates. There was a delay in shipping but it arrived eventually and is worth the wait. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Free shipping. A few days later I received an email from a "********" and was told I would receive a tracking number. Remember that this bank or credit card company may also need some time to process and mail refunds. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. It looks great on my wall. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! we went with the larger size and it is easily visible from the street. My experience has been exactly the same: Delays, and ZERO communication. The customer will be automatically refunded through the original payment method. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. It took a very long time to receive our E,. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It came with pins to hold the items up on the wall. To register for a PayPal account, visit the website. Dont hesitate to order from this company. Misha could not have been more helpful. Great quality! I haven't seen anything like it. We are here to help. and great size for my wider shelving. We love it! 2 weeks go by, no communication, no tracking number. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Love MetalPlex Customer Service too!! Packed well. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. it will be perfect! Packaging was exceptional. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. Love MetalPlex Customer Service too!! If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. horrible customer experience and zero customer service. Its perfect for the small space above our door. They will make accurate delivery based on your shipping options, shipping address and shipping source. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. was looking for something big to go over my sofa and this is perfect size! Thank you for rushing this beautiful mountain cut out to me. Customer service was excellent too. Absolutely thrilled! I'm on my 5th correspondence with them & they will not give me a way to return. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). Click below. Beautifully hand crafted! I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. Customer service was a pain in the a** to deal with, would not issue a return or refund. We love how it turned out. Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment.