Economy class on Lufthansa is a bit more comfortable thanks to better seats. Lufthansa: This is the worst airline booking experience ever - See 39,264 traveler reviews, 7,915 candid photos, and great deals for Lufthansa, at Tripadvisor. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. They position LH as premium, yet create these ridiculous light fares. You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. With other food airlines to choose from we will now avoid this airline. Lufthansa seat reservations are not possible on this flight If a flight itinerary is changed by Lufthansa, e.g. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Carry out upgrades, receive special access to advance seat If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). They will be able to help you resolve the issue. She came back. As a FTL, from one year I choose only LOT POLISH (FREE drinks&food, FREE baggage for FTL and seat, of course). Let us know in the comments! Some People scream racism when they are not following instructions or rules. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. Seat reservation - flyedelweiss.com On neither leg did we have the seats I originally selected. Is this guy for real ? You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. An advance seat reservation only applies per flight segment. In addition, you can enter passport and visa information, and enter details for the Secure Flight program. Connecting between A and Z, particularly to a US flight is a hike and bc the elevators are often jam packed one has to go down 6 flights of stairs, not easy for the elderly, those with children or those with mobility issues. When the checks from Lufty stop coming in. I had to pay $280 US to check one. To use our mobile site, please enable JavaScript. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. Was very happy with this flight 9 years ago. And to come back later. Is that just for LH flights or will that also be the case for LX/OS flights as well? Seat Reservations on Lufthansa operated flights when booked through At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. Using your booking code you have access to all your flights. I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? I can perhaps understand it for a basic economy ticket but not for Business Class. Pranjal is enthusiastic about new aircraft types and has his stories regularly picked up by renowned publications including Forbes. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Some credit card benefits pay for travel directly whereas others pay for extra expenses. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. Advance seat reservation | Lufthansa Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. The amendment fee applies per passenger per leg of the trip. Please note the following special conditions in such cases. And they're giving themselves a hell of an exchange rate on the USD there! You have successfully joined our subscriber list. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81447008', '');}, 'log_autolink_impression');airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. B) Why are you not refunding them when you change their seats ? Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. Re: Lufthansa seat reservations are not possible on this flight. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? airlines - Seat selection when using online booking sites - Travel Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. Done with code shares for now and Lufthansa . Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. So, heads up. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. "Punitive" seating is just one more reason I feel I made the right decision. Not in terms of fares, but in terms of passenger experience. At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. The flight is no longer a pleasant flight. Even then, paying for every seat and piece of baggage may make other airlines seem more attractive. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. How can such an airline still have such a loyal following. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. Luft was my go to European airline but teutonic idiocy is obvious here. To be honest, Skyteam offers the most competitive product in Europe. The only advantage I see booking code share is schedule timing suitable to the consumer. I've been flying with LH since 1982 and they have progressively become worse and worse. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Save. It is usually labeled "Airline Reference Code" or something like that. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. Just told me I couldn . Honestly one has to look closely and I am not sure they do. But strangely only at FRA. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. Posted by Darcy. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. If you have any other problems with your Booking, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Lufthansa customer service. Who benefits from this code share malarkey? When online check-in is possible for departures from Bangalore (check LH's . Wow: Lufthansa Reveals Meter-Wide First Class Suite Plus Seats Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. What are Lufthansas Economy Light fares? Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Wizz Air baggage allowance 5:52 pm. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. Now, it is deteriorating in on line services and booking flights. Doesn't BA do the same thing including Business Class? Some airlines do not allow you to pick seats if you don't book from their own web site. From 21 March 2022, it will no longer be possible to book Premium Economy . As Lufthansa described this option up until now: What do you make of Lufthansas Economy Light seating policy change? Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. I will avoid Lufthansa in the future as much as possible. I ask him for his name he refuses. A refund for this reason is not possible. Wont recommend anyone to fly with LFH. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Here you will find all information about the seat reservation fees in Economy Class. Any free seat assignment option for *S or *G? and then some people (Hallo Lue!) Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. The group is . No, Lufthansa is not a racist company. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. Never again. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? Lufthansa Operations need to be shut down. Do LH or Star elites get to avoid this fee? Passengers who are HON Circle Members (excl. Please choose one of the following authentication options. (Easier said than done, my home airports are FRA and DUS.). To request the refund, you must call the Service Centre. I would bet that Lufthansa's competitors in this market also charge similar fees. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. Authenticate using your booking code or ticket number (E.g. When people book half a year before their cheap ass ticket and want to block all good seats for free. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. Just rechecked my booking, inbound Toronto > Frankfurt is operated by Air Canada. Have connected through MUC a few times from non -Schengen countries and no issues at all. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. You can find out more about which cookies we are using or switch them off in settings. Country and language selection; currently. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. the United website and the Lufthansa website. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. All Lufthansa flights have been cancelled. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . Hmmm, I wonder what review they will get. I guess those passengers either don't care or they don't feel the same about LH being racists :), But can you still get a kosher meal on request?! Please note that passengers who have purchased an Economy Light fare on a continental route and have not made an advance seat reservation that is subject to a fee before checking in cannot change the seat offered to them at check-in without payment of a fee. Lack of transparency, kind of blackmailing. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Adding the fact that I might have a middle seat is for me a reason to actively avoid them. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. of my time. United/Lufthansa code share--can't reserve seats until departure Some of these seats are located in the emergency exit rows. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Lufthansa Is Launching Some of the Most Innovative Airline Seats in the 20% of the group can be cancelled free of charge up to . I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. When I get to their website it now says no seat reservation are available for this flight. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Finally she got access and got the last 2 seats together with an aisle,3rd to last row. Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. Lufthansa has lost its good reputation as it used to be. An exemption to the obligation of wearing a face mask can be made on health grounds upon presentation of a negative Covid-19 PCR test result (no more than 48 hours old) alongside the Lufthansa Group form signed by a doctor. Yes, Lufthansa Express Rail includes an advance seat reservation. The Senator Lounges are ok but often crowded. It relates solely to the selected category (e.g. Booked on United, connecting in Munich to Lufthansa. At SFO United said I have to see the check The agent initially said there was nothing she could do ,not having access and didn't really want to help. We should be OK strike wise. You can only switch your seat to another seat or at a lower price. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. Lufthansa seat reservations are not possible on this flight lufthansa seat reservations are not possible on this flight I think that Lufthansa can now be called a low cost airline after all these changes! Tall people flying 6:03 pm. Lufthansa's Economy Light fares don't include seat assignments in advance. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? To do this, find your trip under My Bookings. They have no noticeable disadvantages, even though they aren't ensuite. Lufthansa seat reservation - Flight tracking.de You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, which either don't offer any food at all, or go bananas with the pricing, hiding behind the "organic" and "premium" stickers. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. Arrgh! If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Most helpful comments ( as chosen by the OMAAT community ). Lufthansa: how to cancel, rebook or get a refund on your flight Yes. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. You can pick seats by calling them at 800-645-3880. Conclusion. Passengers who have already purchased an advance seat reservation can change free of charge. I go to the gate agent and ask for help. Lufthansa Seat Map Full guide of Lufthansa Seating Chart - Airportix Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. This topic has been closed to new posts due to inactivity. I have to correct you on one thing: I've had previous issues similar to Jojo Rabbit's. Lufthansa will begin randomly allocating seats during check-in for base economy tickets. SO ! (Can't remember whether I used my Lufthansa account or not.) With a 180-degree recline, these seats can become flatbeds. You are fluent in the German or English language. When I got on the plane, there was somebody in my seat. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. Or the pre-selection is You have no condition or position of responsibility that would restrict you from carrying out these tasks or would lead to bodily harm in their execution. I flew with them last month for the first time. What more can you ask for? I am tall and not thin so a center seat really isn't fun. But with this, they will soon be topping the charts. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. Lufthansa Covid Rules | SeatMaestro Seat changes may be made due to operational reasons of the airline. Please note that the name must be identical to the name on the flight booking. Ski Helmet on Frontier Airline 7:23 pm. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). Our main flght attendant was funny ,seemed to enjoy his work and was professional. Selecting seats on Star Alliance partners booked on United award miles LH is also the preferred airline to fly in to and out of TEL AVIV by (Israeli) religious Jews. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. Lufthansas Economy Light fares dont include seat assignments in advance.