Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Pros. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Scroll down below to view similar jobs . Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Alight Easy 1-Click Apply. This may include additional research and ongoing casework. Customer Care Representative Human Resources. Customer Service Representative Job Description - Forbes Advisor You have reached your maximum number of active job alerts. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Customer Care Representative, Human Resources - Virtual - LinkedIn The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. We strive for Excellence Every Day by collaborating with our clients and colleagues. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Get hired today! Our people are our greatest assets at Alight Solutions because People Matter! Our story starts with a simple universal truth: Every business is a people business. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. $50K-$69K Per Year (Glassdoor est.) Customer Support Representative Salaries in the United States for Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. 1999 - Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Required Skills. Full Job Description. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Disabled Person, Inc. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. * PEOPLE MATTER is one of our company s core values. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. 2023 With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Working as a Customer Support Representative at Alight - Indeed Check out our current jobs that have a virtual/work from home option. Want to receive job alerts for similar jobs? Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Full-time $12.50 an hour. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Customer Care Representative, Human Resources - Virtual Job in The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Be prepared to answer why you are interested in this particular job opening. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Customer Service Representative Job Description | Indeed We reward continuous improvement and encourage you to own your own development. Customer Care Representative, Human Resources (Charlotte, NC) job Alight Alumni Customer Care Representative Job Florida USA,Customer Customer Care Representative, Human Resources (The Woodlands, TX) job Visit the company website to obtain information on the company and review the job description prior to your interview. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. We strive for Excellence Every Day by collaborating with our clients and colleagues. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Be Real with Alight and help us re-imagine how people and organizations thrive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Lensa, Inc. - Lensa is a job search engine. Browse by city or country to find one in your region. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. We are not an agent or representative of any employer. Customer Care Representative - with Growth Opportunities at Alight today! Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. See office directory Alight is committed to the continued development of our colleagues. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! We are forthright and genuine when we speak. Alight Solutions San Juan is looking for real people, who are passionate about customer care. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Customer Care in Puerto Rico - Alight Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Averages based on self-reported salaries. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . * Able to work independently and to adapt to a rapidly changing environment Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Because transformation takes a workforce. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Customer Care Representative, Human Resources - Virtual Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. We reward continuous improvement and encourage you to own your own development. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. Alight Solutions hiring Customer Care Representative - Bilingual Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. We strive for Excellence Every Day by collaborating with our clients and colleagues. Benefits start on your first day of employment, Programs & activities that give back to our. * Express yourself in an open and honest manner Communicating with customers through various channels. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Apply for Sr. Alight Solutions Customer Care Representative, Human Resources Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Get the latest news and information. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. View this and more full-time & part-time jobs in Miami, FL on Snagajob. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. It is a very convenient Job I have ever worked. Try to use specific examples from your work or school history that relate to the question asked. You will be notified during the hiring process which checks are required by the position. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.